But I believe that the problem stem from short fingerswith her hands on the bars her fingers don't wrap around the lever...
I should see both of them later today I do appreciate the help
I had a 98 or 99 Katana and the levers were adjustable. Not sure if they are on the 96 or not. Very easy to adjust, it's just a dial that you turn and will bring the levers closer to the bars. Also, it's possible that the levers are too low or too high. Just loosen the hold down bolts and rotate the levers for comfort.