Motorcyclesuperstore.com does not honor warranties
Here is my story: Bought a Saddlemen hc1700 trunk that fell off mounting base 22 days later, along a 50 mi stretch of I-70, after hitting a big bump in the road. Motorcycle superstore.com REFUSES to warranty it unless I risk my life to retrieve it.
Their response: In order for us to do the warranty we need the whole item back … we do honor warranties but as stated we have to have the whole item.
I do apologize for what happened. Since we are at a loss here you can try contacting the supplier directly to see if they can do something else.