Motorcycle Shops - TwoWheelForum: Motorcycle and Sportbike forums
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post #1 of 3 (permalink) Old 08-18-2009, 08:14 PM Thread Starter
Join Date: Aug 2009
Posts: 3
Motorcycle Shops

What are some things you would like to see in a new motorcycle service busuness??
fattycycle is offline  
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post #2 of 3 (permalink) Old 08-20-2009, 03:12 PM
Join Date: Mar 2008
Posts: 33
so many questions, so few dealers

With this and your other posts, seems as though you're doing a little
homework with the goal being you might be putting your own m/c
joint together. If so, congrats on taking that entrepreneurial
gamble, especially in this still-recovering economy.
Re.: service specifically, posting the Techs' certificates would be
good. Ditto, a no-guesswork posting of typical repair service costs.
And, a printed statement of the shop's commitment to customer
service and open communication. E.g., "We strive to achieve
complete customer satisfaction. If at any time you have any
questions or comments on your bike's repair, please contact
owner ____ _____ or Service Manager _____ @ ________".
A statement like this does help especially a new customer feel
a little more confident that his/her machine will be repaired
properly the first time and at a reasonable cost.
leftcoasttim is offline  
post #3 of 3 (permalink) Old 08-23-2009, 03:37 PM
Join Date: Mar 2008
Posts: 1
I would like to see a shop that offers some sort of certified used bike for sale. It seems like all the dealers in my area won't put used models over 5 years old with over 10k miles on the sales floor. These bikes are usually only $1000-$2000 less than new, and really only save you the freight/delivery/setup fees.
I have been partial to dealerships for service in the past, because I know their reputation and know they have some experience with my exact bike. I would have a lot more faith in a private repair facility if they were confident enough in their work to offer older-model or high mileage used bikes that they have certified to be mechanicly sound. I'm not saying an extensive warranty would be needed, but it would be refreshing for a shop to stand by their bike for 30 days instead of rolling the dice on Craigslist.
wmg1299 is offline  
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