Deltran Battery Tender - TwoWheelForum: Motorcycle and Sportbike forums
 
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post #1 of 7 (permalink) Old 03-31-2007, 04:25 PM Thread Starter
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Thumbs up Deltran Battery Tender

Its a well known fact around here that our bikes LOVE having a nicely charged battery when it comes time to bring them to life. The HANDS DOWN BEST WAY to make sure this is done is to leave your bike on a Battery Tender.

Well I have owned a Deltran Battery Tender Jr for about 7 years. It has lasted me thru 3 bikes and over 40,000 miles on those bikes. I've had one bike that would hate life without it and the chopper that doesn't seem to need it much as long as it gets some miles in between starts (thank you to the 42 amp charging system).

However, one day I noticed it was plugged into the outlet and the bike. But there was a problem, the little light wasn't on.

Burnt out? Blown a breaker? Broken wires?

I did some checking. Plugged the second bikes' tender into my bike and it came on, no problems. Not broken wires. Maybe its on and the light is just out? Pull out my trusty Fluke multimeter... nope... no power out put. Hmm...

$25 - $30 for a new one regardless of where you get it. Ebay, dealer, swap meet...

I sent a email to Deltran concerning my problem via their website. Told them I've had it for years and loved it until it quit. They promply replied that if it was a standard size Battery Tender Plusto send it to them with all the wires, a explanation of what's going on, and a check for $7.95 to cover S&H and they would either fix it or replace it. Sense mine was a Battery Tender Jr to send them $9.95, the wires, and the same letter. They will just replace it.

Sure enough 3 weeks later a brand new Battery Tender Jr arrives at my house via Fed Ex.

NOW THAT IS CUSTOMER SERVICE!!




-Chris
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post #2 of 7 (permalink) Old 03-31-2007, 04:34 PM
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post #3 of 7 (permalink) Old 03-31-2007, 04:37 PM
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Quote:
Originally Posted by Gas Man View Post
Its a well known fact around here that our bikes LOVE having a nicely charged battery when it comes time to bring them to life. The HANDS DOWN BEST WAY to make sure this is done is to leave your bike on a Battery Tender.

Well I have owned a Deltran Battery Tender Jr for about 7 years. It has lasted me thru 3 bikes and over 40,000 miles on those bikes. I've had one bike that would hate life without it and the chopper that doesn't seem to need it much as long as it gets some miles in between starts (thank you to the 42 amp charging system).

However, one day I noticed it was plugged into the outlet and the bike. But there was a problem, the little light wasn't on.

Burnt out? Blown a breaker? Broken wires?

I did some checking. Plugged the second bikes' tender into my bike and it came on, no problems. Not broken wires. Maybe its on and the light is just out? Pull out my trusty Fluke multimeter... nope... no power out put. Hmm...

$25 - $30 for a new one regardless of where you get it. Ebay, dealer, swap meet...

I sent a email to Deltran concerning my problem via their website. Told them I've had it for years and loved it until it quit. They promply replied that if it was a standard size Battery Tender Plusto send it to them with all the wires, a explanation of what's going on, and a check for $7.95 to cover S&H and they would either fix it or replace it. Sense mine was a Battery Tender Jr to send them $9.95, the wires, and the same letter. They will just replace it.

Sure enough 3 weeks later a brand new Battery Tender Jr arrives at my house via Fed Ex.

NOW THAT IS CUSTOMER SERVICE!!
Nice...

Dude, how much did that Fluke cost you... I have two multi-meters both of which were sub $5... Fluke is like the Maybach of electrical test equipment for those who don't know.

I got an el cheapo Chicago Electric starter/charger/tender from Harbor Freight for like $30... Works great, but I doubt I could ever get that sort of customer service...
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post #4 of 7 (permalink) Old 03-31-2007, 04:42 PM Thread Starter
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Originally Posted by onesickpsycho View Post
Nice...

Dude, how much did that Fluke cost you... I have two multi-meters both of which were sub $5... Fluke is like the Maybach of electrical test equipment for those who don't know.

I got an el cheapo Chicago Electric starter/charger/tender from Harbor Freight for like $30... Works great, but I doubt I could ever get that sort of customer service...
$Free.95 Stole it from my brother who got it from the Snap on guy. But yes Fluke's are the only way to go!!




-Chris
aka Gas Man



Was: 2002 Kaw ZX-9R
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is me till the
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post #5 of 7 (permalink) Old 03-31-2007, 04:47 PM
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$Free.95 Stole it from my brother who got it from the Snap on guy. But yes Fluke's are the only way to go!!
Well played... I saw one not too long ago that was a handheld multimeter/silly-scope with a color LCD screen... It was ( . Y . )
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post #6 of 7 (permalink) Old 03-31-2007, 05:00 PM Thread Starter
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Yeah this isn't that fancy... but it does the trick. All the techs at my work have the mack daddy Flukes and many of them... but I just don't need all of that.




-Chris
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Was: 2002 Kaw ZX-9R
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post #7 of 7 (permalink) Old 03-31-2007, 06:11 PM
 
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Man that is great customer service...and clearly a company that stands behind their product.

I have $15 dollar willy from wal-mart. It was cheap and it does the trick. If it breaks......I'm only out $15 ducketts. It's last 2 winters now...so I'd say it's paid for itself.



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