Originally Posted by Gas Man
Larry... I found this in your sig on another thread. I understand your frustration but alot of the time the frustration is on both sides of the counter.
Oh, it's definitely out of frustration...and not just in here
. The point is that this kind of mass-generalization is what causes people to walk into a dealership and assume they are going to be screwed. It's like saying a certain ethnic group is not trustworthy...
The fact of the matter is that this industry is not very profitable (nothing like the auto industry) and therefore most of the people working in it are true enthusiasts just trying to make a living. Yes, there are dishonest shops out there (both dealers and independents) but they quickly get a local reputation and word of mouth spreads fast.
I'm not saying you should do business with your local shop if you don't trust them. But if you do trust them and you get along well with them, be prepared to spend a little more money to support that kind of quality relationship.
And finally, one more little rant...
WHY ON EARTH WOULD YOU EXPECT YOUR LOCAL DEALER TO INSTALL (LET ALONE CUT YOU A PRICE BREAK TO INSTALL) PARTS THAT YOU ORDERED FROM SOMEPLACE ELSE TO SAVE A COUPLE OF BUCKS? YOU DON'T BRING YOUR OWN GROUND BEEF TO McDONALD'S DO YOU?