I bought a 2010 v star 650 silverado 08/2011 brand new.
Not even 38 miles out of the shop, 3 out of 4 screws that were holding the saddle bag and passenger pegs frame were GONE, and the forth was caught on the floor. I said to myself "Self, you're not going to this dealer again (this the the one in long island city, Queens, NY" and Took it to another dealer, close by. He did the 100, 500, 1000, 1500. 2500 miles maintenance and charged me an arm and leg.
Then Came the winter and I stored with them, ALL GOOD?
I asked them for some Mods, (Vance and Hines, Jet Kit, Hyper-charger, highway bars.) and I picked the bike out in April 2012. and that's when all $#!t got F'd.
First they stole my Back firing, and the brand new pipes are turning gold REAL FAST, the bike stalls, and chokes. I went back over and over and over and some more, no resolution, had issue and they kept charging me for their trial and errors (Prospect Cycles, Brooklyn NY). I digged out a good mechanic and asked him to Service it, he did and the bike was good, I changed the oil a couple of times and it's still good. I went on a trip still good, until suddenly it made some noise. I towed it back to the mechanic and he said I gotta take it to the dealer, so I digged out a third dealer. and guess what.
THE FUCKING NEW BIKE GOT SLUDGE... and GUESS MORE... THE WARRANTY WON'T COVER IT.
WHY don't they cover their own Bullshit work? I have no idea but I'm getting a lawyer to ask this question for me.
the morale of the story is... DO NOT EVER EVER EVER buy a yamaha. they'll break it for you and then stick it to you.