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Discussion Starter · #1 ·
Anyone dealt with these guys? I know I should have asked earlier, but I've been looking for a tire hugger for my '98 Gixxer 6. Streetfighters was the only place online that I could find that offered a tire hugger for my year.

I placed an order July 21st, was told they had none in stock but a more expensive carbon fiber one. Wasn't feeling it since I've actually been taking off carbon fiber stuff and especially stuff painted to look like c/f stuff off the bike. Basic black would just be fine. After some more selling the guy accepted I wasn't interested and told me the hugger had to be ordered. Would take 2 - 3 weeks. I would also get a confirmation emailed to me.

3 weeks later nothing. I call, told the hugger is on the next order and will be sent out, should be in this Monday. Mailed to me this Weds.

It's obviously Friday, and of course no hugger. Call again, this would be the 2nd time, and one email correspondence. No responses.

I call today, and get a woman. Seems the salesguy is history, and my tail hugger wasn't on THAT order. Instead it's on one coming in NEXT monday. That one should be mailed to me and sent to me early Septemeber.

The woman apologized, she said the previous salesperson left her a mess. She did promise to finally send me an invoice, which I have recieved. I only hope now, my hugger will actually arrive while I can still ride the bike this year.

Wondering if anyone else has ordered from Streetfighters USA, and wanted to give a heads up for anyone considering them in the future.
 

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Discussion Starter · #4 ·
Bizarre!

I still have not my situation with Streetfighters USA rectified. I needed to get the number for them, but didn't remember the web addy to get the phone no., and googled for it.

This thread actually showed up on google.

:cheers:

Love it, now if I can only get someone on the phone... :cursin:
 

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Discussion Starter · #7 ·
Will keep everyone posted, if just to give me a chance to rant!

Yeah, I used a credit card to pay.

I also got the whole thing about Pyramid not making/sending the right huggers. NOW it will be ANOTHER 2 weeks.

I kinda blame this both on Streetfighters & Pyramid. I have since seen a storefront site or two that lists Pyramid products, but when you click the link the page says that site is no longer dealing with Pyramid. I'm guessing Pyramid is that backlogged, it isn't worth the headaches taking orders for them.

Streetfighters just needs to learn a little thing called communication. If a product will NOT ship when they claim, just shoot an email. IT COSTS NOTHING, and it makes for great customer service. Instead I've wasted unnecessary bucks calling them and chasing down a product that is supposedly not made yet in England.

I'm just hoping the friggin' thing shows up before I am done riding for the season. :cursin:
 
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